Frequently asked questions

We offer a variety of specializations tailored to meet different needs. These include Padded Lace, Non Padded Lace, Everyday Padded and Non Padded, Printed, etc. Each specialization is designed to provide in-depth knowledge and skills in the respective field.

You can contact our customer support team via email at support@velvetra.in or by calling our hotline at +91 9220602565. Our support team is available during working hours 10:00am-7:00pm to assist you with any queries or issues.

To buy products from our website, simply browse through our catalog, add the desired items to your cart, and proceed to checkout. You can pay using various payment methods including credit/debit cards, UPI, Cash on Delivery, Net Banking, etc.

Yes, our products are available on Amazon. You can visit our Amazon store by searching for our brand name or by following the link:

We offer standard shipping. Shipping costs and delivery times vary based on the selected option and your location. You can find more details on our shipping policy page.

Our return policy allows you to return products within 7 days of purchase. The products must be in their original condition and packaging. To initiate a return, please contact our support team for further instructions.