Privacy Policy
Effective Date: 31/07/2025
1. Introduction
Velvetra (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit and shop on our website.
2. Information We Collect
Effective Date: 31/07/2025
1. Introduction
Velvetra (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit and shop on our website.
2. Information We Collect
Personal Data: Name, email address, phone number, shipping address, billing address, and payment details.
Non-Personal Data: Device type, browser information, IP address, and cookies.
3. How We Use Your Information
Process and deliver orders.
Provide customer support.
Send order updates, offers, and newsletters (only if you opt-in).
Improve website functionality and product offerings.
4. Data Sharing & Security
We do not sell or rent personal data to third parties.
Information is shared only with trusted partners (payment gateways, courier companies, IT service providers) to complete transactions.
Data is protected using SSL encryption and secure servers.
5. Payments
Payments are processed securely through trusted third-party gateways. We do not store credit/debit card details on our servers.
6. Cookies
Our site uses cookies to enhance user experience and analyze website performance. You may disable cookies in your browser, but some features may not work.
7. Your Rights
You can request access, update, or deletion of your data by emailing support@velvetra.in.
8. Policy Changes
We may update this policy as needed. Changes will be posted on this page with an updated effective date.
9. Contact Us
Email: support@velvetra.in
Phone: +91 9220602565
Address: 13/131, Geeta Colony, Delhi-110031, India
